Frequently Asked Questions

Open the visual editor, add a trigger (like a Webhook or Schedule), drag action nodes like AI Agents or Integrations onto the canvas, connect them to define the flow, configure their inputs, and click Save. You can use our pre-built templates to get started even faster.

No. Joltify is a no-code platform designed for everyone. Our visual drag-and-drop editor and pre-built integrations mean you can build powerful automations without writing any code. For advanced users, we offer custom script nodes to extend functionality if needed.

Joltify offers native integrations for popular tools like Slack, GitHub, and more. If you don't see an app you need, you can use our universal Webhook triggers and API request nodes to connect to thousands of other platforms.

Retrieval-Augmented Generation (RAG) is a technique that allows AI models to access and utilize your proprietary data securely. Instead of relying solely on their pre-trained knowledge, Joltify's AI agents can retrieve relevant information from your internal knowledge bases, product documentation, legal archives, or other private data sources. This ensures that your AI models provide highly accurate, context-aware, and secure answers, drastically reducing "hallucinations" and making them suitable for critical business operations.

Yes. Our Pro and Enterprise plans support "Bring Your Own Model" (BYOM). You can securely connect your preferred AI providers (like OpenAI, Anthropic, etc.) by adding your API keys in the settings. This allows you to use your custom-trained models or take advantage of specific provider features.

Joltify's built-in classification models automatically analyze and categorize data within your workflows. This ensures support tickets get to the right team, leads are prioritized correctly, and information flows to the correct destination, instantly. Our AI-powered routing can intelligently determine the appropriate category or team for incoming information based on its content and context.

Joltify is built from the ground up with multi-tenancy in mind. Each organization has its own secure, isolated environment, ensuring that your workflows, data, and users are completely separated from other organizations. This allows for secure management of users, teams, and resources within your organization while maintaining strict boundaries and access controls across different tenants.

You can securely manage users, teams, and resources within your organization. Invite colleagues, assign roles, and ensure that everyone has the right level of access to workflows and data. Our role-based access control system allows you to define granular permissions for different users and teams within your organization.

We take security seriously. All data is encrypted in transit using TLS 1.2+ and at rest using AES-256. We provide role-based access controls and detailed audit logs on our Enterprise plan to ensure you have full visibility and control over your automations and data.

Credits are used for all workflow executions, AI model usage, and integrations. Our credit-based system provides flexibility, allowing you to scale your usage up or down as needed. Each plan comes with a monthly credit allowance, and you can purchase top-up credits if you run low.